Automotive Industry
Industry: Email Alert RSS FeedMercedes' and VW's new leaders: Cordes' challenge: repair M-B quality.(News)
Automotive News Europe, October, 2004 by Meiners, Jens
 | Content provided in partnership with |  |
Byline: Jens Meiners
New Mercedes Car Group CEO Eckhard Cordes spent four years fixing Daimler-Chrysler's heavy trucks division. Now he must improve Mercedes-Benz quality.
D/C's board has clearly ex-pressed its desire to make M-B No. 1 in key J.D. Power and Associates consumer surveys by 2006. Plagued by electronics problems, Mercedes has slipped to No. 28 in the survey's vehicle dependability ranking in the US and to No. 11 in initial customer satisfaction in Germany.
- Most Popular Articles in Autos
- Service Slants
- 2007 utility vehicle buyer's guide: Side-By-Sides are popular; here's who ...
- Transmission considerations: beyond the manual gearbox
- Buell Motorcycle engineering, innovation, & dedication: in an industry ...
- 100 + 10: America's oldest automotive magazine celebrates its 110th year ...
- More »
To fix the brand's quality problems, former M-B head Jurgen Hubbert initiated a shake-up that Cordes will ...
Read the rest of this article with a Free Trial at HighBeam Research.Find Research Guides for:
Find Featured Titles for: Technology
Most Popular Articles in Autos
- Service Slants
- 2007 utility vehicle buyer's guide: Side-By-Sides are popular; here's who ...
- Transmission considerations: beyond the manual gearbox
- Buell Motorcycle engineering, innovation, & dedication: in an industry ...
- 100 + 10: America's oldest automotive magazine celebrates its 110th year ...
- More »