Modulating the Videoconferencing Hype.(Brief Article)

Multichannel News, October, 2001 by ARLEN, GARY

That was fast: As travelers trickled back into the skies, the widespread expectations of a videoconferencing bonanza faded along with the realization that we're not ready to substitute virtual connections for pressing real flesh. Shares in teleconferencing companies, which had jumped by up to 50 percent while Wall Street floundered, quickly leveled off -- supported, in part, by consolidation among the sector's biggest suppliers: Polycom Inc., PictureTel Corp.

and ACT Teleconferencing Inc. Yet videoconferencing still retains its appeal. The challenge now is to figure out how to blend its capabilities into a new operational mindset. Just because some of us are once again winging to meetings and sales calls doesn't mean that the videoconferencing bravado...

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