Roberts reflects: Multichannel News's editor Kent Gibbons and Broadband Week's senior editor Matt Stump talk with Comcast's founder and guide, Ralph Roberts.(Q&A)
Multichannel News, September, 2003 by Stump, Matt
MCN: Congratulations on Comcast's being named Operator of the Year. In our talks with senior executives, one thing that keeps coming up was that you're still actively involved. You're in here every day. You're in all the important calls and decisions. But we were told the key for you is establishing the process and letting it work. Describe for us what the process is and how has it survived all the changes in the company?
RALPH ROBERTS: It's an amazing thing. You have a group that has the right to voice their opinions, their thoughts and their thinking, and out of that comes the direction, and it's worked very successfully for us. We like to say we have no prima donnas here. Everybody has his own right to speak and everybody does.
And as a...
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