Measuring overall craft effectiveness: how OCE impacts your bottom line.(Management Side)(overall craft effectiveness)

Plant Engineering, December, 2003 by Peters, Ralph W.

This is the final part of a three-part series. Part 2 appeared in the November issue, p 31.

World-class overall craft effectiveness is still being defined, since the concept of OCE is rather new. There are a limited number of case studies outside the real-world experiences of Maintenance Excellence Institute staff and alliance members. Some organizations try to measure just wrench time. It is accepted that 30%-40% is typical, and 70% is great. Other organizations may measure and track craft performance if a sound planning process and reliable planning times are in place.

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Maintenance planning

Since the nature of determining the value of craft service quality can be subjective, this element is typically not used...

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