Technology Industry
Industry: Email Alert RSS FeedWeiner asks GAO to probe consumer complaints.
RCR Wireless News, June, 2001 by SILVA, JEFFREY
WASHINGTON--Rep. Anthony Weiner (D-N.Y.) officially asked the General Accounting Office to probe growing mobile-phone service problems in the United States, a move likely to produce additional data that could bolster the lawmaker's consumer wireless bill. "Unfortunately, a growing number of wireless phone users are dissatisfied with their service," said Weiner, in a June 15 letter to GAO, the investigative arm of Congress.
"Numerous consumer complaints describe communities plagued by dead spots where no cell service exists, calls that are continually dropped, or calls that are never placed because of overcrowded spectrum. And the few available statistics on cell phone service collected by the Federal Communications Commission and state public utility...
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