Technology Industry
Industry: Email Alert RSS Feededocs nets AT&T Wireless billing contract.
RCR Wireless News, July, 2001
NEW YORK--edocs Inc., which develops software for online account management and electronic billing, has announced a contract with AT&T Wireless Services Inc. As the foundation for its upcoming online account management offering, AT&T Wireless will use three edocs' software products: eaDirect, eaPay and eaPost.
The carrier will provide a platform that permits online customer selfcare, analytics, dispute resolution and expanded payment options. "We chose edocs after conducting an extensive evaluation of a variety of solutions.... The edocs solution will enable us to solve everyday customer issues efficiently and cost-effectively," said Terry Madonia, vice president of e-business for AT&T Wireless. Edocs, headquartered in Natick, Mass., is a...
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