Consumer protection strategy proposed by senator; being developed by state regulators. (News).

RCR Wireless News, December, 2002 by Weaver, Heather Forsgren

WASHINGTON -- Sen. Charles Schumer (D-N.Y) has called on FCC Chairman Michael Powell to step up regulation of the wireless industry to improve mobile-phone service and consumer protection, a proposal with potentially huge economic implications that comes as state regulators develop a list of best practices to address a mounting problem increasingly addressed by courts and state attorneys general across the country.

"Dropped calls, jammed networks, poor call quality and rigid contracts are quickly transforming an excellent modern convenience into a nightmare for consumers," said Schumer in a Nov. 24 letter to Powell. "I believe that there are several common-sense regulations that the [Federal Communications Commission] could implement which could go a long...

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