All you do is talk, talk; Speech applications can drive data revenues, proponents say.(Focus)

RCR Wireless News, August, 2005

Byline: COLIN GIBBS As profit margins from voice become razor-thin, operators are hoping to push lucrative content and applications to bulk up the bottom line. Ironically, they're looking to voice-driven technologies to help. Consumers' difficulties in accessing content and services from a wireless phone are well documented.

A study released last week from Harris Interactive found that nearly one-quarter of consumers said network speeds were too slow to use their phones for anything other than voice, and 19 percent cited confusing menu options as barriers to data use. ChangingWorlds, an Irish artificial intelligence company, and Swedish consultant firm Mobile Metrix recently found that 65 percent of mobile content and applications on WAP decks...

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