Razr sales halted by T-Mobile, Cingular in component glitch.(News)

RCR Wireless News, March, 2006

Byline: PHIL CARSON Cingular Wireless L.L.C. and T-Mobile USA Inc. halted retail sales of Motorola Inc.'s best-selling Razr handset, after the vendor informed the carriers that a component glitch was cutting off calls as if the flip phone was closed. T-Mobile USA halted sales last Tuesday and Cingular followed suit the next day in order to address the problem.

"At retail, it's virtually impossible to tell which Razrs have the defective component,'' said Peter Dobrow, spokesman for T-Mobile USA. "We're targeting early next week to resume retail sales.'' How does a week of lost sales of the popular handset affect T-Mobile USA? Dobrow sighed. "Obviously the Razr is one of our most popular handsets and we are currently not meeting our...

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