What has work become? Books-in-brief: Work and rewards.(Books and Arts)(Four recent books examine how economic forces have changed the nature of work and success)(Review)(Brief Article)

Economist (US), The, April, 2001

WHITE-COLLAR SWEATSHOP: THE DETERIORATION OF WORK AND ITS REWARDS IN CORPORATE AMERICA.

THIS is an alarming account by a journalist, Jill Andresky Fraser, of the plight of American office workers. She has interviewed a wide sample of America's "cubicle-dwellers"-corporate white-collar employees below the level of senior management. They complain of job insecurity, low pay rises, overwork and "job spill" as e-mail and voice-mail pursue them after work, eroding out-of-office life with family, friends and community.

Hers is a disturbing picture. But is it representative? As you read on into her horror stories, an unanswered question begins to repeat itself: if the corporate life is so awful-if grown, responsible people really go in terror of bosses...

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