The sentient office is coming.(sentient computing systems)

Economist (US), The, June, 2003

Computing: Though still in their infancy, sentient computing systems are likely to be everywhere within five years--listening and watching, and ready to anticipate their users' every need

RUBBER mallets began appearing in offices soon after Microsoft launched its Windows 95 operating system. An enterprising businessman realised that, faced with inexplicable program glitches and unfathomable menus, frustrated users needed to vent their anger on their recalcitrant computers, but without doing them too much harm. Although computers are championed as tireless servants, when it comes to using them it is the user who has to adapt to the computer, not vice versa. As computing plays an increasing part in people's lives, much research is being focused on making...

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