A vision of personal service.(Information Technology)(business and technology services for banking industry by Microsoft Corp.)(Brief Article)

African Review of Business and Technology,  February, 2005  

Tags: bank, banking, information technology, Microsoft Corp., vision

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MICROSOFT HAS A business and technology vision for the banking industry that enables retail branch banks to become more personal for consumers while empowering banking channels to deliver a more integrated, full-service customer view. The vision, built on Microsoft's focus on enterprise integration, aims to transform the customer experience in the bank and the full-service view that financial institutions have of their retail customers.

According to Warren Lewis, Microsoft's managing director for the banking industry, just because banking is becoming progressively more competitive it ...

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