Business Services Industry

Federal approaches to improving network reliability. (Washington Perspective) (Column)

Business Communications Review, June, 1993 by Toth, Victor J.

About six years ago, I participated in one of the very first commercially sponsored conference sessions on the topic of PBX disaster recovery. There were five speakers on the podium and about an equal number in the audience. But after the Hinsdale disaster and the major outages of 1991 and 1992, disaster planning and recovery are no longer taken for granted; there actually are people who make their living working in the field.

The government has also become involved, and what follows is a summary of what's going on. Background About 20 years ago, there was a half-hearted focus at the federal level on "quality of service" issues. The more relevant concept of "network reliability" was taken for granted because everything was safely in the...

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