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Defining groupware and other impossible tasks. (includes related articles)
Business Communications Review, February, 1994 by Cummings, Joanne
People recognize groupware when they see it, but the types of products are expanding. Here are some major categories. The term "groupware" is not easy to define. For some, it's synonymous with Lotus Development Corp.'s (Cambridge, MA) Lotus Notes, the most widely recognized groupware product.
For others, groupware implies full-function electronic mail, while still ither think to it as conferencing, scheduling or workflow software. When you look at groupware as an overall product category, this lack of a concrete definition is not surprising: No two products are exactly alike. "Basically, groupware is anything that facilitates communication among groups of people," says Ronni Marshak, editor-in-chief for The Workgroup Computing Report,...
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