Business Services Industry
Multimedia messaging - it could get worse before it gets better.
Business Communications Review, August, 1994 by Knight, Fred
Multimedia is all the rage these days, and at least one of the pathways into our multimedia future originates with the messaging systems most of us already use--voice mail, E-mail and fax. These are becoming "multimedia," in the sense that they can be integrated within a single message or share a common access method, or a universal mailbox can become the repository of all three message types.
What's Available Now Some integration of voice and fax is already available from, among others, AT&T, Northern Telecom, Rolm, Octel/VMX (San Jose, CA) and Centigram (San Jose, CA). Users can be alerted that a fax has been received and the time that it arrived, and if both the sender and recipient are on the same private network, the sender can be identified. A...
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