Business Services Industry
MCI's 800-CALL-INFO should be here to stay. (debate over MCI's worlwide directory service) (Washington Perspective) (Column)
Business Communications Review, December, 1994 by Toth, Victor J.
Last month, BCR sounded an alarm over MCI's new 1-800-CALL-INFO worldwide directory service and carried complaints that it violates the traditional toll-free status of 800 service (see "Will 800 Service Remain Toll Free?" November 1994, p. 8.) But nothing in this business is sacred anymore, so why should 800 service be held to a different standard? Besides, MCI is going to win this one anyway.
While I am no particular fan of MCI, I have no trouble agreeing with them that 1-800-CALL-INFO is legal under the Communications Act and the FCC's rules and orders as they now stand. Moreover, if either Congress or the FCC really intended to preserve an absolute toll-free quality for the 800 Service Access Code (SAC), they have had ample opportunity over the past decade...
- 5 Rules for Immediate Annuities
- Death in the Family: 12 Things to Do Now
- Dumbest Things You Do With Your Money
- 6 Online Networking Mistakes to Avoid
- 401(k) Mistakes to Avoid
- 5 Economic Scenarios to Keep You Up at Night
- The Real ‘Best Places to Retire’
- Best Credit Cards for You
- 12 Tough Questions to Ask Your Parents
- The Real ‘Best Colleges’
- Home Buyer Tax Credit: How to Cash In
- Why You Shouldn't Bash Cash
- 8 Phony 'Bargains' and Better Alternatives
- Danger: 3 Debit Card Scams to Avoid
- 6 Myths About Gas Mileage
- 29 Fees We Hate Most
- Quick and Easy Ways to Boost Returns
- Best Stocks to Buy Now
- Lower Your Taxes: 10 Moves to Make Now
- New Jobs: 8 Lessons from Real-Life Career Switchers
- The New Job Market: Who Wins and Who Loses?
- Health Care Reform's Public Option: Everything You Need to Know
- Volunteer Work When Unemployed: Should You Work for Free?
- Whose Recovery Is This?
- Long-Term-Care Insurance: 4 Biggest Risks to Avoid
Most Recent Business Articles
Most Recent Business Publications
Most Popular Business Articles
- 7 tips for effective listening: productive listening does not occur naturally. It requires hard work and practice - Back To Basics - effective listening is a crucial skill for internal auditors
- LIFO vs. FIFO: a return to the basics
- FAS 109: a primer for non-accountants - Financial Accounting Standards Board's "Statement 109: Accounting for Income Taxes"
- Using object-oriented analysis and design over traditional structured analysis and design
- Design a commission plan that drives sales - Sales Commissions
Presented by American Express