Business Services Industry
The universal mailbox arrives ... sort of. (unified messaging)
Business Communications Review, May, 1996 by Arnum, Eric
The dream: one mailbox for all messages--voice, fax and email. The reality: multiple systems, just learning how to talk to each other. Finally, after six years of delay, new client-server messaging architectures are hitting the market. Lotus (Cambridge, MA) launched Lotus Notes Release 4 in January, followed by Microsoft's (Redmond, WA) long-awaited Microsoft Exchange Server in April.
Meanwhile, Novell (Orem, UT) is hoping to bring its GroupWise XTD messaging system to market, perhaps as early as September. Their streamlined administration alone will make the new products attractive replacements for their shared-file predecessors--Lotus's cc:Mail, Microsoft Mail and Novell GroupWise 4.1. These older systems, which work just fine for smaller...
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