Business Services Industry
Migrating to network-based application services.(Internet-based applications services)
Business Communications Review, February, 1999 by Turner, Mary Johnston
A new breed of outsourcer is offering more comprehensive, networked-based sourcing. Network applications services are hitting the market in a big way, in offerings ranging from outsourced provision and support of PeopleSoft and SAP to customized knowledge management, collaborative groupware and electronic commerce services of many flavors (see "Net Taxonomy").
Network-based applications offer small, medium and department-level business users rapid access to advanced software and big-business system administration on a predictable cost basis. IT organizations get the chance to improve service levels (particularly to remote users or small workgroups), taking advantage of the provider's 7x24 support. Most major software and database companies-including...
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