Business Services Industry

Inverse's IP network monitoring tool.(Inverse Network Technology; IP InSight)(Software Review)(Evaluation)

Business Communications Review, April, 1999 by Krapf, Eric

A few months back, this magazine characterized Internet service provider (ISP) service-level guarantees as "warm, fuzzy and paper-thin" (see December 1998, pp. 23-27). The biggest weakness - the "thinness" - is that most ISPs delineate SLAs according to performance statistics measured across their entire customer base; individual customers have no way of knowing how their service is performing.

Enter Inverse Network Technology (www.inversenet.com), which started measuring Internet performance almost as soon as Internet performance started to matter. Inverse made its early mark creating testbed environments that could make hundreds of thousands of calls a month and from which reports could be generated on Internet/ISP accessibility and other...

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