Business Services Industry
Bandwidth and browsers power enhanced services.(includes related articles on product and service offerings by USWeb/CKS and Sun Microsystems)
Business Communications Review, May, 1999 by Turner, Mary Johnston
Current value-added services just don't add enough value. Here's what's next. Network service providers are constantly challenged to extend the value of their service offerings. In the last decade, enhanced network services (e.g., advanced call routing, calling card fraud control or frame relay services) has focused on load balancing, network security and availability of real or virtual circuits.
However, just as basic connectivity (e.g. dial-up, T1/leased lines) has become commoditized, so will this generation of enhanced services. Increasingly, they are being bundled as enablers of broader, more business-focused application services. That is part of the reason traditional carriers and new entrants are embracing "application services" -...
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