Business Communications Review

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Articles in December, 2005 issue of Business Communications Review

• Correct change: why SMBs should consider hosted VOIP; New services from new types of providers can help a small enterprise "look big" and increase profitability.(Column)
  by Malone, Jeff
• Who controls the Internet?(BRIEFING)
  by Krapf, Eric
• IP telephones come of age: with browser-based IP phones, you don't need a desktop PC to do screen pops and other advanced applications.(VOICE/DATA CONVERGENCE)
  by Sulkin, Allan
• Power--and the price of progress.(power consumption by telecommunication services and network services)
  by Knight, Fred S.
• Wishful thinking.(call centers and use of automated technology )(Column)
  by Kuehn, Richard A.
• A momentous year.(EDITORIAL)(Editorial)
  by Krapf, Eric
• Making the outsourcing decision: don't overlook these five cost factors when evaluating outsourced solutions.(MANAGEMENT STRATEGIES)
  by Kelley, Michelle; Jude, Michael
• Sensitivity analysis of hosted vs. premises IP-telephony TCO/ROI: does it pay to go with a hosted service? In many cases, the answer will be yes.
  by Dolsky, Ken; Williams, Warren
• Big growth expected for VOIP services.(PUBLIC NETWORK)
• New conference-within-a-conference focuses on contact centers.(BCR CONFERENCES)
• Another duck that can't fly.(NEXT GENERATION NETWORKS)
  by Passmore, David
• IT spending growth seen slowing down.(MANAGER'S NOTEBOOK)(Brief Article)
• ipMonitor network monitoring tool.(PRODUCT REVIEW)
  by Nance, Barry
• The impact of ATCA on telecom economics.(Advanced Telecom Computing Architecture)(standards for telecommunications equipment industry)
  by Stuck, Bart; Weingarten, Michael
• RBOC competition--for the first time.(Regional Bell Operating Companies)(AT&T Corp. acquiring SBC Communications Inc.)(Verizon Communications Inc. acquiring MCI Communications Corp.)
  by Nolle, Tom
• PDA shipments to hit new record.(WIRELESS)(Brief Article)
• XML infrastructure front-end processors.(PRODUCT REVIEW)
  by Nance, Barry
• Defending against viruses, worms and DoS attacks: new technologies are continually becoming available, but the problem goes beyond technology.(NETWORK SECURITY)
  by Robb, Drew
• Exploring content-aware network appliances: as XML and Web services take hold, networks will need new blades, appliances and other devices that can filter, shape and police packet traffic.(NETWORK/APPLICATION PERFORMANCE)
  by Kobielus, James