SARATOGA SYSTEMS: Esat Telecom awards customer management contract to Saratoga Systems

0 Comments | M2 Presswire, July, 1998

M2 PRESSWIRE-30 July 1998-SARATOGA SYSTEMS: Esat Telecom awards customer management contract to Saratoga Systems (C)1994-98 M2 COMMUNICATIONS LTD RDATE:290798 In a deal worth GBP 120,000, Esat Telecom, Ireland's business telecommunications company has chosen to base its customer relationship management (CRM) system on Avenue 4.1 from Saratoga Systems.

As an evolving business in a deregulating market, Saratoga's Avenue will fulfil Esat Telecom's requirement for a flexible sales and marketing system capable of supporting the company into the 21st Century. There will be approximately 100 users of Avenue in Esat Telecom's sales & marketing, customer care and engineering divisions. This number will grow in the near future as Esat Telecom moves into the liberalised...