Cablecom improves service order control with Scala eService management; Swiss subsidiary of broadband corporation NTL simplifies service order processes and increases the level of customer service.

0 Comments | M2 Presswire, December, 2000

M2 PRESSWIRE-15 December 2000-SCALA BUSINESS SOLUTIONS: Cablecom improves service order control with Scala eService management; Swiss subsidiary of broadband corporation NTL simplifies service order processes and increases the level of customer service (C)1994-2000 M2 COMMUNICATIONS LTD RDATE:15122000 Scala Business Solutions, a leading global provider of e-business management solutions (eBMS), announced today that Cablecom has chosen Scala eService Management, based on the latest version of Scala Global Series, a suite of fully-integrated eBMS software for managing business processes.

The order also includes an upgrade of the existing system to run on Microsoft SQL Server 2000 as well as increasing access up to 200 users. Scala eService...

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