Customer service improvements remain top priority; Airlines pledge continued efforts.

0 Comments | M2 Presswire, June, 2001

M2 PRESSWIRE-8 June 2001-ATA: Customer service improvements remain top priority; Airlines pledge continued efforts (C)1994-2001 M2 COMMUNICATIONS LTD RDATE:07062001 Washington -- Chief Executive Officers of the nation's major passenger airlines and Air Transport Association (ATA) President and CEO Carol Hallett joined House of Representatives Aviation Chairman John Mica (R-FL) today in reaffirming their commitment to improved customer service in the airline industry.

Hallett commended Mica and the other Members of Congress for taking a practical approach in addressing a variety of aviation issues, including improvements to customer service and solutions to resolving delay and capacity problems. "Second only to safety, ensuring quality customer...