Bank of Ireland turns to Chordiant Software for a single unified vision of its customers.

0 Comments | M2 Presswire, September, 2001

M2 PRESSWIRE-5 September 2001-CHORDIANT SOFTWARE: Bank of Ireland turns to Chordiant Software for a single unified vision of its customers (C)1994-2001 M2 COMMUNICATIONS LTD RDATE:05092001 CUPERTINO, CALIF. and LONDON -- Chordiant Software, Inc. (NASDAQ: CHRD), a leader in Unifying Customer Relationship Management (CRM) Solutions, today announced that the Bank of Ireland has selected Chordiant's Always-On(TM) Customer Relationship Management platform as the basis for a new customer excellence program.

Terms of the contract were not disclosed. The Bank of Ireland chose Chordiant to support superior customer service in both branch network and direct channels. In addition, the Chordiant platform complements Bank of Ireland's technology infrastructure...