J.D. Power and Associates reports -- Gas company leads the way for customer satisfaction when providing UK domestic electricity; Electricity prices decrease as levels of customer satisfaction increase.

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M2 PRESSWIRE-17 October 2001-J.D POWER AND ASSOCIATES: J.D. Power and Associates reports -- Gas company leads the way for customer satisfaction when providing UK domestic electricity; Electricity prices decrease as levels of customer satisfaction increase (C)1994-2001 M2 COMMUNICATIONS LTD RDATE:16102001 LONDON -- British Gas ranks highest in the J.D.

Power and Associates 2001 UK Electricity Supplier Domestic Customer Satisfaction StudySM, coming ahead of the traditional electricity companies on their home territory. British Gas received an overall customer satisfaction index (CSI) of 105, reflecting a general increase in satisfaction across the industry (103 average CSI versus an average of 100 in 2000), moving itself up from fourth place in...