SYMON Communications announces UK and Netherlands product launch of 100% web-based workforce management application -- Contact Centre COMMUNITY 2.0.

0 Comments | M2 Presswire, September, 2002

M2 PRESSWIRE-17 September 2002-SYMON Communications: SYMON Communications announces UK and Netherlands product launch of 100 web-based workforce management application -- Contact Centre COMMUNITY 2.0 (C)1994-2002 M2 COMMUNICATIONS LTD RDATE:09162002 Call Centre EXPO, UK -- SYMON Communications, an innovative global provider of contact centre management tools including IP real-time monitoring, alerting, and messaging solutions, announced the availability of Contact Centre COMMUNITY 2.0.

This 100 web-based workforce management solution confirms SYMON`s leading position in the provision of next-generation contact centre management tools. As organisations strive to offer quality customer service to maintain and attract repeat business while watching...

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