Logica wins CRM contract with Saudi Telecom to enhance customer experience; Saudi Telecom invests in Logica Technology to deliver advanced customer services and increase loyalty.

0 Comments | M2 Presswire, November, 2002

M2 PRESSWIRE-4 November 2002-LOGICA: Logica wins CRM contract with Saudi Telecom to enhance customer experience; Saudi Telecom invests in Logica Technology to deliver advanced customer services and increase loyalty (C)1994-2002 M2 COMMUNICATIONS LTD RDATE:11042002 Logica, the global solutions company, today announced that Saudi Telecom Company (STC) has awarded it a contract to establish a customer relationship management (CRM) and multi-channel customer contact centre for STC's mobile telecoms business.

In 2003, the Saudi Telecoms market will become deregulated, creating a more competitive landscape for its mobile operators. In order to maintain its market leadership, STC will develop a comprehensive CRM strategy. The Logica-developed contact...

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