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CSG Systems' Care Express provides web-based customer service and billing to charter online account management reduces customer call volume.
0 Comments | M2 Presswire, March, 2003
M2 PRESSWIRE-12 March 2003-CSG Systems: CSG Systems' Care Express provides web-based customer service and billing to charter online account management reduces customer call volume(C)1994-2003 M2 COMMUNICATIONS LTD RDATE:03112003 Englewood, Colo -- Global customer care and billing solutions provider CSG Systems (Nasdaq: CSGS) announced that Charter Communications, Inc.
(Nasdaq: CHTR) has successfully implemented CSG Care Express(TM), a Web-based customer care and electronic bill presentment and payment (EBPP) solution, to support Charter's video and high-speed data services customers. Charter implemented CSG Care Express to enable online account management, bill payments and to provide a more convenient way for customers to conduct business on their terms....
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