Triton PCS renews customer care contract with Convergys.

0 Comments | M2 Presswire, May, 2003

M2 PRESSWIRE-22 May 2003-CONVERGYS CORPORATION: Triton PCS renews customer care contract with Convergys(C)1994-2003 M2 COMMUNICATIONS LTD RDATE:05222003 Cincinnati - Convergys Corporation (NYSE: CVG), the global leader in integrated billing, employee care, and customer care services, announced today the renewal of a three-year customer care contract with Triton PCS (NYSE: TPC).

Convergys will continue to supplement Triton PCS' customer care operations in Richmond, VA, and Charleston, SC, during peak calling periods, assisting with new account activations, change of address requests, credit checks and other customer care functions. Convergys has been providing billing services for all Triton PCS subscribers since 1998. A leading provider of wireless...