Coventry Building Society chooses Q-Max Workforce Management software to improve customer service.

0 Comments | M2 Presswire, May, 2003

M2 PRESSWIRE-13 May 2003-Q-Max: Coventry Building Society chooses Q-Max Workforce Management software to improve customer service(C)1994-2003 M2 COMMUNICATIONS LTD RDATE:05122003 London, UK -- Coventry Building Society, one of the top five building societies in the UK serving almost 1 million members, has chosen Q-Max to supply workforce management software to improve customer service.

The Customer Service Centre is based at the Society's head office site on Binley Business Park in Coventry and employs over 100 staff. The system was delivered within a very tight timescale and has now been live for several months. The implementation of Q-Max has proven to be a major success with the help of Q-Max`s expertise and the support of Coventry Building Society`s...