Northwest customers have used self-service check-in 30 million times; Worldwide availability, e-ticket expansion and new functionality help carrier reach key milestone and achieve record usage.

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M2 PRESSWIRE-14 July 2003-NORTHWEST AIRLINES: Northwest customers have used self-service check-in 30 million times; Worldwide availability, e-ticket expansion and new functionality help carrier reach key milestone and achieve record usage(C)1994-2003 M2 COMMUNICATIONS LTD RDATE:07142003 ST.

PAUL, MINN. - Northwest Airlines today announced that its customers have used either its Internet check-in service at nwa.com, or one of its 655 e-Service Center kiosks in 155 airports, a total of 30 million times. The milestone was reached during the first week of July. Northwests trailblazing self-service check-in program has transformed the airport experience for our travelers, said Robert Isom, senior vice president of customer service. Instead of asking our...