Remedy singled out by independent analysts as a leader in IT Service Management Market; Remedy IT Service Management Suite proven as robust and intuitive and key to the alignment of IT and business goals.

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M2 PRESSWIRE-4 March 2004-REMEDY: Remedy singled out by independent analysts as a leader in IT Service Management Market; Remedy IT Service Management Suite proven as robust and intuitive and key to the alignment of IT and business goals(C)1994-2004 M2 COMMUNICATIONS LTD RDATE:03042004 EGHAM, Surrey - Remedy, a BMC Software company (NYSE:BMC), today announced it has been recognised as a leader by two independent UK industry analyst houses.

Remedy was identified as "a leader in the IT Service Management (ITSM) market", by influential research and analysis organisation, Butler Group*. Following an intensive technology audit of Remedy's IT Service Management 5.5 suite, Butler Group described the software suite as a key solution for companies seeking to align...