Convergys expands professional services practice; Convergys` Information Management Group (IMG) sees growing demand for BSS and CRM services across wireless, wireline, and cable operators.

0 Comments | M2 Presswire, September, 2004

M2 PRESSWIRE-8 September 2004-CONVERGYS: Convergys expands professional services practice; Convergys` Information Management Group (IMG) sees growing demand for BSS and CRM services across wireless, wireline, and cable operators(C)1994-2004 M2 COMMUNICATIONS LTD RDATE:09082004 Cincinnati - Convergys Corporation (NYSE: CVG), a global leader in integrated billing, employee care, and customer care services, announced today the expansion of its professional and consulting capabilities within its newly formed IMG Professional Services Group (PSG).

PSG helps communications carriers better address their evolving billing and customer care system needs by creating and delivering business support system (BSS) and customer relationship management (CRM) strategy,...