Pledging to go the extra mile; Changi Airport frontline staff raise their hands for better service.

0 Comments | M2 Presswire, September, 2004

M2 PRESSWIRE-13 September 2004-Changi Airport: Pledging to go the extra mile; Changi Airport frontline staff raise their hands for better service(C)1994-2004 M2 COMMUNICATIONS LTD RDATE:09132004 Frontline staff at Changi Airport are gearing up to embrace a new service mindset in an effort to play their part to keep the airport ahead of the competition.

For the first time, these frontliners are publicly declaring their commitment to up service standards at the award-winning airport through a service pledge. Some 100 airport frontline workers and management from the Civil Aviation Authority of Singapore (CAAS), the Immigration and Checkpoints Authority (ICA), Airport Police Division, Singapore Customs, SATS, CIAS, Aetos, shops, F&B outlets and cleaning...