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Questar Gas goes live with the SPL Customer Care & Billing Solution.
0 Comments | M2 Presswire, September, 2004
M2 PRESSWIRE-23 September 2004-SPL: Questar Gas goes live with the SPL Customer Care & Billing Solution(C)1994-2004 M2 COMMUNICATIONS LTD RDATE:09232004 Eight weeks ahead of schedule and under budget, Questar Gas went live with the SPL Customer Care & Billing Solution. Questar Gas provides natural gas to more than 775,000 customers in Utah and parts of Wyoming and Idaho.
The utility is one of the fastest growing in the USA. The much-anticipated new customer-information system was implemented with no significant problems. Ron Jibson, vice president of operations at Questar Gas, said: "Billing operations, payment processing and service-order dispatching stayed on schedule from the start. All accounts balanced during the conversion and neither our customers...
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