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NMS Communications brings VoIP to SoundBite's speech-based hosted contact centre solutions; NMS' Open Access platform adds advanced capabilities to drive customer satisfaction and improve business results.
0 Comments | M2 Presswire, October, 2005
M2 PRESSWIRE-17 October 2005-NMS Communications: NMS Communications brings VoIP to SoundBite's speech-based hosted contact centre solutions; NMS' Open Access platform adds advanced capabilities to drive customer satisfaction and improve business results(C)1994-2005 M2 COMMUNICATIONS LTD RDATE:17102005 Framingham, Mass.
- NMS Communications (NASDAQ: NMSS), a leading provider of technologies and solutions for mobile applications and infrastructure, today announced that application service provider SoundBite Communications is using NMS's Open Access(tm) platform products to VoIP-enable its speech-based customer communication solutions. With more than a half billion customer messages delivered, SoundBite is one of the industry's leading providers of on demand...
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