J.D. Power and Associates reports: customer satisfaction improves, despite electricity and gas price increases; Scottish and Southern Energy ranks highest in customer satisfaction among electricity suppliers; British gas ranks highest among gas suppliers.

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M2 PRESSWIRE-2 November 2005-J.D POWER AND ASSOCIATES: J.D. Power and Associates reports: customer satisfaction improves, despite electricity and gas price increases; Scottish and Southern Energy ranks highest in customer satisfaction among electricity suppliers; British gas ranks highest among gas suppliers(C)1994-2005 M2 COMMUNICATIONS LTD RDATE:02112005 LONDON: Utility providers have overcome the adverse impact of price increases to improve overall customer satisfaction, according to the J.D.

Power and Associates 2005 UK Electricity and Gas Supplier Customer Satisfaction StudySM released today. The study finds that by improving areas such as billing and payment and meter reading, satisfaction has increased among both electricity and gas consumers....