Global 360 gives Revlon a Makeover.

0 Comments | M2 Presswire, July, 2006

M2 PRESSWIRE-27 July 2006-Global 360: Global 360 gives Revlon a Makeover(C)1994-2006 M2 COMMUNICATIONS LTD RDATE:27072006 Leading beauty product manufacturer Revlon has selected Global 360, the leading provider of business process management and optimisation solutions, to increase business efficiency and help improve customer service within its claims department.

Revlon's claims department deals with a very high volume of claims that typically totals over 1,000 per day. What Revlon wanted was a streamlined system that turned claims around within five days, a system that worked efficiently 100 percent of the time and allowed all claims to be resolved by research or negotiated settlement. Its goal was to have the document tracking, automation and recovery...