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Aspect Software Helps Portman Building Society Generate GBP3 Million Worth of New Business Every Month; Fastest Growing of Top-Ten UK Building Societies Uses Aspect Spectrum ACD to Extend Contact Centre Functionality to Mortgage Knowledge Workers at Retail Branches.
0 Comments | M2 Presswire, September, 2006
M2 PRESSWIRE-12 September 2006-Aspect Software: Aspect Software Helps Portman Building Society Generate GBP3 Million Worth of New Business Every Month; Fastest Growing of Top-Ten UK Building Societies Uses Aspect Spectrum ACD to Extend Contact Centre Functionality to Mortgage Knowledge Workers at Retail Branches(C)1994-2006 M2 COMMUNICATIONS LTD RDATE:12092006 STOCKLEY PARK, LONDON - Aspect Software, Inc., the world's largest company solely focused on the contact centre, announced today that Portman Building Society is generating an additional GBP3 million of revenue every month as a result of intelligently routing varying amounts of new business calls to mortgage managers at its branches using Aspect Spectrum ACD (automatic call distributor).
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