Genesys honoured with Market Leadership Award 'Hat Trick'; Frost & Sullivan recognises Genesys for managed service market leadership in Asia Pacific, North America and EMEA.

0 Comments | M2 Presswire, February, 2007

M2 PRESSWIRE-22 February 2007-GENESYS TELECOMMUNICATIONS: Genesys honoured with Market Leadership Award 'Hat Trick'; Frost & Sullivan recognises Genesys for managed service market leadership in Asia Pacific, North America and EMEA(C)1994-2007 M2 COMMUNICATIONS LTD RDATE:22022007 Wokingham - Genesys Telecommunications Laboratories, an Alcatel-Lucent company (Euronext Paris and NYSE: ALU), was awarded Frost & Sullivan's most recent Market Leadership Awards for Hosted Contact Centre Solutions in all three major geographic regions - Asia Pacific for 2006 and North America and EMEA for 2005.

These awards clearly distinguish the company as the worldwide leader in the Hosted Contact Centre Solutions Market. "Service Providers are moving toward the hosted contact...

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