More IT Vendors to Embrace Business Transaction Management as Next Step in IT Management, Says IDC.

0 Comments | M2 Presswire, April, 2007

M2 PRESSWIRE-23 April 2007-IDC: More IT Vendors to Embrace Business Transaction Management as Next Step in IT Management, Says IDC(C)1994-2007 M2 COMMUNICATIONS LTD RDATE:20042007 TEL AVIV - Business transaction management (BTM) looks set to become a new industry buzzword. It does appear to tick the right boxes - a three-letter acronym with undefined boundaries - but, according to a new study from IDC's Emerging Technologies Group, BTM also represents a major leap forward in IT management philosophy and one that will help firms manage complex IT environments from a business perspective.

With the proliferation of Web-based customer services provided by banks, insurance firms, stock traders, ecommerce providers, and travel agencies, IDC expects more...