ADT Places Multi-Million Dollar Order for NICE Perform(r) to Improve Customer Service; NICE solution to be implemented for 4,200 agents in 14 centers.

0 Comments | M2 Presswire, April, 2007

M2 PRESSWIRE-11 April 2007-NICE SYSTEMS: ADT Places Multi-Million Dollar Order for NICE Perform(r) to Improve Customer Service; NICE solution to be implemented for 4,200 agents in 14 centers(C)1994-2007 M2 COMMUNICATIONS LTD RDATE:11042007 Ra'anana, Israel - NICE Systems (NASDAQ: NICE), the global provider of advanced solutions that enable organizations to extract Insight from Interactions(tm) to drive performance, today announced that ADT, a unit of Tyco Fire and Security, has placed a multi-million dollar order for NICE Perform(r) to improve customer service, increase agent coaching effectiveness and efficiency, and gain a more holistic view of contact center performance.

NICE Perform will be implemented at ADT's fourteen 24-hour centers, serving millions...

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