Nottinghamshire County Council selects rostrvm for the Authority's Customer Service Centre.

0 Comments | M2 Presswire, June, 2007

M2 PRESSWIRE-7 June 2007-rostrvm: Nottinghamshire County Council selects rostrvm for the Authority's Customer Service Centre(C)1994-2007 M2 COMMUNICATIONS LTD RDATE:07062007 Woking, UK - Nottinghamshire County Council has selected the rostrvm Contact Centre application suite as the foundation of its new Customer Service Centre.

"A key aim of this project is to deploy a state-of-the-art technical solution to enable call handling to be efficiently distributed to advisors connected to the system", commented Councillor Mick Storey, Deputy Leader, Nottinghamshire County Council. "The system is flexible and to a high degree 'future-proofed' in that the Contact Centre element is capable not only of providing service on the Ericsson voice network currently...

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