CDC Software helps Bradford & Bingley achieve improvements in its complaint handling; Implementing CDC Respond software has enabled Bradford & Bingley to successfully embed Treating Customers Fairly' principles into its complaints management processes.

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M2 PRESSWIRE-31 July 2007-CDC Software: CDC Software helps Bradford & Bingley achieve improvements in its complaint handling; Implementing CDC Respond software has enabled Bradford & Bingley to successfully embed Treating Customers Fairly' principles into its complaints management processes(C)1994-2007 M2 COMMUNICATIONS LTD RDATE:31072007 BEIJING, LONDON - CDC Software, a wholly owned subsidiary of CDC Corporation and a global provider of industry-specific enterprise software applications and consulting services, announced today that U.K.-based financial services provider Bradford & Bingley has achieved improvements in its management of customer complaints and feedback since implementing CDC Respond, an enterprise complaint and feedback management software...