Genesys selected as Company of the Year in Customer Service by Frost & Sullivan for 2008 North American Contact Center Applications.

0 Comments | M2 Presswire, February, 2008

M2 PRESSWIRE-22 February 2008-Alcatel-Lucent: Genesys selected as Company of the Year in Customer Service by Frost & Sullivan for 2008 North American Contact Center Applications(C)1994-2008 M2 COMMUNICATIONS LTD

RDATE:22022008

Paris -- Genesys Telecommunications Laboratories, Inc., an Alcatel-Lucent company (Euronext Paris and NYSE: ALU), was selected as the leader in customer service for Frost & Sullivan's most prestigious award, the 2008 North American Contact Center Applications Company of the Year Award. This award was presented to Genesys today during a press conference at Alcatel-Lucent's Enterprise Forum in Paris.

In selecting Genesys as the award recipient, analysts at Frost quantified several market factors including the number...

Read the rest of this article with a Free Trial at HighBeam Research.
Premium Content Partnership | HighBeam Research provides an in-depth online archive library of reference works. HighBeam Research
 

BNET TalkbackShare your ideas and expertise on this topic

Please add your comment:
  1. You are currently: a Guest |
  4.  

Basic HTML tags that work in comments are: bold (<b></b>), italic (<i></i>), underline (<u></u>), and hyperlink (<a href></a)