Air Canada launches travel assistance service for customers affected by unexpected travel disruptions; first airline to offer comprehensive service option.

0 Comments | M2 Presswire, April, 2008

M2 PRESSWIRE-2 April 2008-Air Canada: Air Canada launches travel assistance service for customers affected by unexpected travel disruptions; first airline to offer comprehensive service option(C)1994-2008 M2 COMMUNICATIONS LTD

RDATE:02042008

MONTREAL -- In an industry first, Air Canada today became the first airline to offer a comprehensive travel assistance service for customers affected by flight delays or travel disruptions beyond the control of airlines. The new service, called "On My Way," provides customers with speedy phone access to specially trained Air Canada customer service agents who will provide travel and accommodation solutions for customers whose plans have been disrupted by factors such as adverse weather conditions or airport and...

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