Agency goes paperless...almost. (Agent Case Study).(Algoma Insurance Group implements Xerox's DocuShare technology)

National Underwriter Property & Casualty-Risk & Benefits Management, April, 2003 by Ruquet, Mark E.

There is an ongoing war within every insurance agency to control and store the paperwork that flows into its offices. With the advent of technology, however, more than a few have envisioned the paperless office. In this vision, faxes are ferried directly into the agency's computer system and forms are filled out, signed and e-mailed through the computer with the.

aid of the Internet. Gone would be the visits to the post office and metal cabinets filled with papers for all the client files. Instead, filing is kept neatly in electronic folders that do not take up valuable office space. In reality, the march to the paperless office has had mixed results. For a broker in Ontario, Canada, a computerized document solution means better tracking, and quicker...

Read the rest of this article with a Free Trial at HighBeam Research.

Premium Content Partnership | HighBeam Research provides an in-depth online archive library of reference works.