Business Services Industry

Big Blue office already tuned to Akers' plan. (International Business Machine Corp.'s regional Cleveland office; John F. Akers)

Crain's Cleveland Business, June, 1991 by Thompson, Chris

Big Blue office already tuned to Akers' plan Big Blue may be turning black and blue nationwide, but the head of International Business Machine Corp.'s regional office in Cleveland is bullish on his company's future. "Northeast Ohio is a really good story about what is happening in IBM," said Cosmo P.

"Cos" Santullo, general manager of the Lake Erie Coastal trading area for the computer giant. The area includes Cleveland, Akron, Youngstown and Erie, Pa. Heaven knows IBM could use a good story. Last Thursday it warned that second-quarter profits will be down 80%, and media reports in recent weeks have told of an IBM in turnmoil. Those reports have been funeled by comments by IBM chairman John F. Akers, who recently told employees: "A healthy level of concern...

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