Business Services Industry

Groupware offers paperless productivity boost. (business enterprises try new information-sharing technology)(Techno Power)

Crain's Cleveland Business, October, 1995 by Batdorff, Lee

Welcome to the wired corporation. So long paper memos, goodbye conference calls and hello groupware. Several Northeast Ohio companies are using groupware - the latest craze in information-sharing technology - to develop a competitive advantage based on groupware's ability to increase productivity, whether in an office or on a shop floor.

Groupware is, at its most basic level, a souped-up version of electronic mail. That's kind of like saying a Viper is a nice car. After all, IBM spent $3.5 billion for Lotus Development Corp. because of Lotus' dominance in groupware. IBM doesn't spend that much money on just E-mail. Groupware is a computer software package that provides users with a single system by which they can share a wide variety of internal business...

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